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Customer Service Information |
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Customer Service: Everyone is Fighting Their Own Personal Battles
Relationships... Money... Health..The Past...Failure..Mental and Spiritual Battles..Time Constraints...Professional pressures.. At any given moment you, your clients, and employees are dealing with one or the other of these challenges in life. No one has escaped from this life untouched by problems, both big and small. No matter how people may appear on the outside, they battle with some problem that is unmanageable on the inside. The clearer this is to us the easier it is to be extrodinarily kind to others. But if we are also suffering how is it possible to do this? It is not easy, it is a learned skill. It needs to be taught to all your employees. It must be practiced and practiced until it becomes habit. This habit needs to be policy and employees need to be encouraged daily until the habit is developed. Customer Relationships are built on this knowledge. Why people act a certain way is always based on their level of life challenges at a given moment. This includes both employees and customers. We cannot solve all their problems nor should we, but the fact that a person might be struggling in their personal or professional life needs to in the back of our mind whenever we deal with people. There is nothing as memorable as a person's kindness when we are in a difficult situation. Help your clients to solve their immediate problems (pertaining to your business!)and they will be satisfied. Give them reason to smile and they will be impressed. Do it every time they contact you and they will never leave you. Client loyalty is a reflection of the level of care they preceive they are getting from a business. This does not mean we sacrifice our profits and productivity. It means that we increase our profits and productivity. Happy employees work better and exhibit higher levels of company loyalty when dealing with customers and happy customers will return and tell their friends. No matter what you sell or manufacture; from fertilizer to real estate, from preschools to restaurants, you are first in the business of providing solutions for people. These solutions need to include how the person feels when they walk out the door, and you must always keep that in mind. Meredith Gossland owner of Lasting Impressions 2 gift baskets & greeting cards, customer service tips. http://www.lastingimpressions2.com or Info@lastingimpressions2.com
MORE RESOURCES: Spirit Airlines Employees In Philly Take Customer Service To Another Level By Trading Insults Outkick Ada Supports $500B Customer Service Labor Market with AI Agent Powered by Microsoft Azure OpenAI Service Morningstar Can artificial intelligence rescue customer service? The Economist Dialpad Unveils New Contact Center Solution Leveraging AI to Boost Customer Service Efficiency Telecom Reseller CMS to lower importance of ‘call center’ metric in Medicare Advantage star ratings - Healthcare Dive Better living through AI? WORLD News Group The Crappy Service Continues at Idaho grocery Stores News Radio 1310 KLIX Springfield CU needs to know what your water lines are made of. Here's how to find out - News-Leader Ryan Fisher honored for customer service Jamestown Sun Open Position: Customer Service Coordinator (Remote-Part Time) America's Charities Birmingham Water Works warns customers getting service but not a bill, disconnection could be coming WBRC Ada Supports $500B Customer Service Labor Market with AI Agent Powered by Microsoft Azure OpenAI Service PR Newswire America's Best Customer Service 2025 Newsweek Entergy New Orleans’ commitment to proactive service Entergy Newsroom Using the power of AI to improve customer support Inside INdiana Business Claims Processing Outsourcing Canada: Cynergy BPO – The Backbone of Canada’s Leading Insurance Companies Insurance Edge ServiceNow and Five9 Expand Partnership With Turnkey AI-Powered Solution for Unified Employee and Customer Experiences Business Wire Consumers embracing AI-powered customer support Retail Customer Experience From the Web: ‘AI Giants Deploy Digital Customer Service Agents’ ACA International Westney customer service desk to be temporarily closed November 16-17 Durham Region Transit Generative AI’s Potential to Improve Customer Experience Bain & Company Senior Property Tax Freeze program offline until Monday due to overwhelming traffic - Spectrum News Tennessee theme park beats out Disneyland for favorite theme park, best customer service titles KTLA Los Angeles Duck Creek Establishes Center of Excellence in Poland to Enhance Global Support for Customers GlobeNewswire Updated Customer Service Hours - Several Departments Downtown Riley County Official Website CSPI & Nutrition Action Customer Service CSPI Newsroom My experience as a Customer Service and Sales Intern Toby Shapiro's Experience at A.D. Sutton and Sons Chapman University BEST CUSTOMER SERVICE Forbes Parking Customer Service Center: Temporary Relocation for Renovations City of Norfolk (.gov) Dallas Water Utilities customers receive notification letters about their service lines Dallas City News Fifth Third Private Bank Named Global Private Banking Award Winner, Honored as Best for Customer Service Business Wire Good customer service does exist Houston Herald Customer Service & Support Hillsborough County (.gov) Phone Tap: You Didn’t Say Goodbye MOViN 92.5 Dollywood beats Disney, Universal and other popular theme parks again! Here’s why Knoxville News Sentinel Charter Names Robyn Tolva Senior Vice President, Customer Service Reliability | Charter Charter Communications PHL Impression Makers - American Airlines Customer Service Agent Shatara Hester Philadelphia International Airport A faster Customer Service in Thailand Saint-Gobain President Biden Announces New Customer Service Actions, Targets Subscriptions and ‘Doom Loops’ CX Today Drycleaning Automation vs. Customer Service (Part 1) American Drycleaner Fulton County Recognizes National Customer Service Week Fulton County Government Welcome to Riverside Public Utilities City of Riverside (.gov) Southwest Airlines to offer buyouts at LAX, Burbank, Long Beach and John Wayne Los Angeles Daily News 8 strategies for using AI for customer service in 2024 Sprout Social Want better customer service when you travel? You must be joking Elliott Advocacy Banks with 24/7 Customer Service Business Insider |
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