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The Art of Giving Great Service
Sales is tough to get right, and depends on retaining those customers, yet people do it badly and unprofessionally all the time. It's really not difficult to learn the art of good service, and if you get it perfect, you will see those rewards. Let's look at an example of service from my point of view: I usually buy a sandwich from one place only. I always go there, as I get top services and the sandwich is nice. I could go anywhere, but I choose to go to this place. Price has nothing to do with it. I can get a sandwich cheaper elsewhere, but the reason that I don't go elswhere is so simple, and it's scary that so many businesses fail to capitalise on this easy technique. The answer is that the guy knows what my order is I only have to walk in and they prepare my sandwich without asking what I want. I suppose speed of service is part of it - never much waiting in there but it saves me from repeating my order every time I want the same thing. It's a nice little touch which is highly noticable by customers. Nothing major, but it shows they care about what they do. They are serious about service and yet it appears effortless, as if they aren't trying. That's the secret of service. Make everything effortless in the customer's eyes. About the Author David is an author, website promotion expert *You can freely use this article for content purposes, but you must include the resource box and our weblink. Many Thanks!
MORE RESOURCES: SIGNED INTO LAW: Senators Hassan and Marshall’s Bipartisan Legislation to Improve Government Customer Service Maggie Hassan CSPI & Nutrition Action Customer Service CSPI Newsroom SailPoint Recognized as a 2024 Gartner Peer Insights™ Customers’ Choice for Identity Governance and Administration Business Wire Ace Hardware Earns Top Spot on Forbes Customer Service List Hardware Retailing Vontier’s Driivz extends its offering to provide Call Center and Network Operation Center (NOC) Services GlobeNewswire Valvoline Ranked Among Best in Customer Service AftermarketNews.com (AMN) What’s the future for customer service and hospitality in coffee? Perfect Daily Grind Understanding Current, Potential Laundry Customers Better (Part 1) American Laundry News Cents Launches Cents Assist, the First AI-Powered Call Center Built for Laundry Businesses PR Newswire Liberty Flagpoles Joins Salute to America 250, Guarantees Best Customer Service, Prices & Quality on US Flags & Flagpoles Markets Insider Is a hybrid AI-human model the key to superior customer service? Interesting Engineering My experience as a Customer Service and Sales Intern Toby Shapiro's Experience at A.D. Sutton and Sons Chapman University Customer Service & Support Hillsborough County (.gov) Fulton County Recognizes National Customer Service Week Fulton County Government Conway Corp employees win MACTA Customer Service awards Log Cabin Democrat America's Best Customer Service 2025 Newsweek Celebrate Customer Service Week City of Riverside, California (.gov) Fulton County Recognized as a 2024 National Customer Service All Star Fulton County Government PROFILES IN BUSINESS: King's Finest Vintage focuses on restoration, organization and customer service The Herald Journal Attorney General Bonta Demands Better Customer Service for Californians California Department of Justice Welcome to Riverside Public Utilities City of Riverside, California (.gov) Customer Assistance Programs DC Water Good customer service does exist Houston Herald 8 strategies for using AI for customer service in 2024 Sprout Social Shep Hyken, HPU Customer Service Expert, Mentors Students and Staff High Point University 11 key elements of excellent customer service Business.com Department of Transportation | Department of Transportation Governor Tom Wolf Can artificial intelligence rescue customer service? The Economist I CARE VA.gov Home | Veterans Affairs SUN Bucks: Pennsylvania’s Summer EBT program Governor Tom Wolf Updated Customer Service Hours - Several Departments Downtown Riley County Official Website What Your Business Can Learn From Southwest Airlines Business.com Office of Developmental Programs Governor Tom Wolf Contact Us - Yosemite National Park (U.S. National Park Service) National Park Service BEST CUSTOMER SERVICE Forbes Banglalink launches AI chatbot for customer service newagebd.net bizfile California Secretary of State IRS Should Ensure Customer Service Enhancements Are Accessible for Taxpayers with Disabilities National Taxpayer Advocate View/Pay Your Utility Bill City of Tucson Social Security Is Improving Our National 800 Number and Reducing Call Wait Times Social Security Matters Worcester unveils new 311 Customer Service Center Spectrum News 1 Q&A: Focus on customer service a priority for Strat executive CDC Gaming Reports Fare-Free Service for Customer Appreciation and Try Transit Week charlottenc.gov Generative AI for Customer Service and Support - Use Case NVIDIA Daily News Report Top 6 social media customer service tools for your brand Sprout Social Video Quick Take: Intercom’s Brian Donahue on How AI Customer Service Agents Are Delivering Massive Value HBR.org Daily Airline conducts customer service review Royal Gazette 8 customer service trends to know in 2025 Sprout Social Permits King County Running our contact centers on Azure Microsoft Don’t trust Google for customer service numbers. It might be a scam. The Washington Post They’ve got your back: Meet American’s system customer service managers - American Airlines Newsroom They’ve got your back: Meet American’s system customer service managers American Airlines Newsroom Gartner Survey Finds 64% of Customers Would Prefer That Companies Didn’t Use AI For Customer Service Gartner How I learned customer service at the Farm Progress Show Farm Progress |
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