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Customer Service Information |
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Listening: The Foundation of Communication
Listening is the #1 communication skill for leadership, selling, customer service, and even romance! The problem is, most of us don't listen very well. We're not trained to listen and we don't even realize that listening is a skill. People have lost jobs, customers, employees, and relationships because of an inability to listen. In this issue we'll examine ways to become a better listener. MORE RESOURCES: Government customer service shake ups have the less tech-savvy on edge The Washington Post SPD Customer Service Window Temporarily Closed For Short Time Today 1330 & 101.5 WHBL Changes at Social Security Administration may impact customer service, benefit payments, experts say CNBC Utility Customer Service Leading a Change City of Clearwater Montgomery Parks celebrates Homeschool Awareness Month with engaging weekly programs for homeschool students Montgomery Parks Startek® Generative AI wins 2025 Excellence in Customer Service Award for Technology of the Year PR Newswire Intel aims to refine AI strategy, hone foundry customer service Fierce Electronics Renovated Parking Customer Service Center Reopens April 28 City of Norfolk (.gov) Social Security Customer Service Crisis Puts Spotlight on New Social Security Commissioner Osceola-Sentinel Tribune Gladly Garners “Overall Customer Experience Solution of the Year” In 2025 RetailTech Breakthrough Awards Program GlobeNewswire Shumway column: Social Security customer service crisis puts spotlight on new commissioner WyomingNews.com Careers at FEMA FEMA (.gov) How real-world businesses are transforming with AI — with 261 new stories The Official Microsoft Blog Caro Holdings Launches AI Chat Agent Platform to Revolutionize Customer Service and Boost Business Efficiency GlobeNewswire RENUITY RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY PR Newswire Consumers want real human support and they want it fast Retail Customer Experience Exclusive: Ex-Meta engineer raises $14M for Lace AI, a revenue generation software startup TechCrunch 7 Key Digital Tools to Supercharge In-Store Operations Motorcycle & Powersports News The email seems to be from a verified business with authentic logos - but use caution South Bend Tribune AI Will Reshape, Not Replace, the Role of Customer Service Agents, Says Info-Tech Research Group Longview News-Journal Calabrio Unveiling Record Number of AI-driven Features to Accelerate Contact Center Efficiency and Customer Service Satisfaction Silicon Canals Customer Service & Support Hillsborough County (.gov) CSPI & Nutrition Action Customer Service Center for Science in the Public Interest Ways to Reach Expedia Customer Service By Phone, Emails, Chat and Other Options : A Complete Guide openPR.com New multilingual AI chatbot will help connect Dorchester County residents with water, sewer services WCBD Press Release Distribution & PR Platform ACCESS Newswire Customer Service Center City of Tampa (.gov) Students’ idea for AI customer service agent takes gold at annual Create Fest - Liberty University How Cursor AI chatbot's Big Mess is a lesson for companies automating their customer service Times of India How AI Is Changing the ROI of Customer Service - SPONSOR CONTENT FROM INTERCOM Harvard Business Review Vodafone Business and ServiceNow Collaborate to Enhance the Customer Experience With AI-powered Service Automation Silicon Canals Welcome to Riverside Public Utilities City of Riverside California (.gov) Revolutionizing Customer Service with Generative AI Analytics Insight 311 - Birmingham’s Customer Service Center City of Birmingham, Alabama (.gov) Launch of New Districtwide Customer Service Platform The School District of Philadelphia Contact Us About Your Bill City of Clearwater My Utilities Account City of Santa Clara (.gov) USPS plans to use AI to enhance customer service Government Executive Ways to Reach Expedia Customer Service By Phone Number, Email, or More : Guide Step by Step openPR.com Unleashing the value of customer service Capgemini This Midwestern city has long been a federal hub. The pain from DOGE’s cuts is everywhere - CBS 42 Water Services Department City of Phoenix (.gov) Verizon Teams Up with Google to Give 28,000 Customer Support Reps a "Personal Research Assistant" CX Today Can AI fix customer service in payments? American Banker What Your Business Can Learn From Southwest Airlines Business.com Running our contact centers on Azure Microsoft Cursor’s Mishap Becomes a Cautionary Tale for AI Customer Service Analytics India Magazine 354th FSS gains new Customer Service Portal eielson.af.mil 11 key elements of excellent customer service Business.com Revolutionizing customer service: MaestroQA’s integration with Amazon Bedrock for actionable insight Amazon Web Services (AWS) Certificate of Achievement – Sales and Customer Service (Online) Lake Michigan College Fulton County Recognizes National Customer Service Week Fulton County (.gov) Contact Us - Yosemite National Park (U.S. National Park Service) National Park Service (.gov) Sales & Customer Service Lake Michigan College |
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