![]() | |
![]() | |
![]() |
Customer Service Information |
|
![]() |
Customer Service Information
More Articles from Customer Service Information: MORE RESOURCES: Changes at Social Security Administration may impact customer service, benefit payments, experts say CNBC Cognigy Recognizes Enterprises Transforming Customer Service with AI at Nexus Summit 2025 Morningstar AI won’t fix the real issue with customer service Financial Times Aqua begins customer service line inventory to ID, replace lead lines in Shenandoah The Shenandoah Sentinel Cognigy Recognizes Enterprises Transforming Customer Service with AI at Nexus Summit 2025 Business Wire SBA opens customer service center in Paintsville for flood victims The Paintsville Herald MetTel Wins Multiple Stevie® Awards, Marking 12 Years of Customer Service Excellence - Yahoo Finance Attune Insurance honored with multiple global 2025 Stevie® Awards for Sales & Customer Service PR Newswire New Jersey American Water’s Customer Assistance Programs Township of Scotch Plains (.gov) CSPI & Nutrition Action Customer Service Center for Science in the Public Interest How SAP CX AI Toolkit Transforms Customer Service Operations Technology Magazine Customer Service & Support Hillsborough County (.gov) How to address common customer service gaps TechTarget How This Indiana Retailer Marries Celebration and Customer Service in His Store Gifts & Decorative Accessories Zomato cuts 600 customer support jobs amid AI adoption Verdict Food Service Cognigy Recognizes Enterprises Transforming Customer Service with AI at Nexus Summit 2025 Bluefield Daily Telegraph Produce Wholesalers: Solving Customer Challenges Through Service Produce Business Porsche placed first in 2025 J.D. Power Customer Service Index Study Porsche Newsroom What Your Business Can Learn From Southwest Airlines Business.com Monetary Gold Achieves Record Customer Service Improvement, Climbs to #3 in Industry Rankings PR Newswire Certificate of Achievement – Sales and Customer Service (Online) Lake Michigan College Watchdog slams Australian supers' customer service Pensions & Investments Centier Bank lands No. 1 on J.D. Power customer service ranking Northwest Indiana Business Magazine Is customer service dead? Newstalk Camiral Golf & Wellness sets benchmark for exceptional customer service Golf Business News How AI Is Changing the ROI of Customer Service - SPONSOR CONTENT FROM INTERCOM Harvard Business Review Launch of New Districtwide Customer Service Platform The School District of Philadelphia Revolutionizing customer service: MaestroQA’s integration with Amazon Bedrock for actionable insight Amazon Web Services My Utilities Account City of Santa Clara (.gov) Customer Service Center apps.tampagov.net 311 - Birmingham’s Customer Service Center City of Birmingham, Alabama (.gov) Turnpike says to disregard customer service message at tollbooths The Portland Press Herald Welcome to Riverside Public Utilities City of Riverside California (.gov) Will DOGE crash customer service at Social Security? Federal News Network Generative and agentic AI set to transform customer service into a strategic value driver for businesses Marketing Tech News Running our contact centers on Azure Microsoft BAM Forms Joint Committee with GPBM to Improve Bank Customer Service in Morocco - Morocco World News Changes at Social Security Administration may impact customer service, benefit payments, experts say MSN 354th FSS gains new Customer Service Portal eielson.af.mil Fulton County Recognizes National Customer Service Week Fulton County (.gov) 11 key elements of excellent customer service Business.com Customer service transformation Capgemini |
![]() |
![]() |
![]() |
RELATED ARTICLES
What Every Manager Should Know About Seeing the World from Where the Customer Is Standing It is important to remember that the customer doesn't necessarily see things in the same way we do. This point was brought home to me one day while I was shopping with my daughter, Stefanie, who was two years old at the time. How To Handle Customer Billing Snafus Q: I just discovered that for the past six months I have been billing a client half of what I should have been. Should I just include the total of the past due balance on his next bill or contact him first to let him know that it's coming? This client has been difficult in the past, so I'd rather not deal with him until I absolutely have to. How To Kick Your Customer Service Up A Notch! Welcome to the inaugural issue of Human Tech Tips -- Tip #1. How do we take your customer service and kick it up a notch?This is a big question so where do we begin?As an overview, it's a given that the answer is three-fold: People, Process, and Technology. It Is All About Customer Service! In this day of terrible customer service, it should come as no surprise that serving your customers, also known as visitors to your web site, must be a top priority. Forget about return on your investment, how your site looks, keywords, meta tags, and the like. Foolproof Customer Service Strategies (That Only A Fool Would Try!) Ever notice how customer service varies from store to store? You walk into some stores, and before you can say "Buzz off!" a salesperson asks "May I help you?""No thanks.""May I help you?" asks another. Restaurant Owners - How Important are People Skills? You are serving great food. Your establishment is new, spotless and inviting and yet you are not getting the repeat visits that you expect. Poor Customer Service - Are Your Customers Driving Away Other Customers Every customer you have is a word-of-mouthadvertiser for you. Unfortunately 90% of this freeadvertising is negative. Managing Your Business When One Client Takes Alot of Your Time How often has your schedule been thrown out of whack because of a client's needs?I try to live by the 80/20 rule: working from my home office 80% of the time and working onsite with clients 20% of the time. But, the past week has been the exact opposite. 10 Customer Service Quality Statements to Measure up Against It might sound quick and simple, to say how well your business does in satisfying it's customers. Hearing such as:-"We're increasing our turnover by 14% year to date""Our customer complaints are now less than 4% or our transactions". Putting The Serve Back Into Customer Service Good service is easy to spot and hard-to-find. Mediocre serviceoccasionally stands out but only because it's the cream-of-the-crap. The death of customer servie The other day a reporter call to interview me on the "Death of Customer Service". My first reaction was to deny that charge and claim that customer service is very much alive and well. Making The Most Of Newsletters Newsletters can be wonderful tools for communicating with your customers or prospects. Because of their format, they're often infused with more credibility than traditional brochures. Customer Service: Stop Sabotaging Your Customer Relationships If you've called for customer service recently you're familiar with this recorded message "This call may be recorded or monitored for quality purposes." I immediately think to myself, "Oh great, here comes the game of 20 questions. The Art of Giving Great Service Sales is tough to get right, and depends on retaining those customers, yet people do it badly and unprofessionally all the time. It's really not difficult to learn the art of good service, and if you get it perfect, you will see those rewards. Dealing with Disgruntled Customers No matter how hard you try, in business you simply can't please everyone. You could have a highly trained customer service squadron and an award-winning product, but still you'd have some buyers who just weren't happy. Be A Resource What is one of the greatest ways to add value to your business? Nope, it's not giving away free merchandise, offering special discounts, or even creating a preferred customer club. One of the most valuable commodities that you can provide your customers is INFORMATION. The Sellers Creed I will not make sales. I will make Customers. Your Number One Asset Customers put you in business, keep you in business, and they can put you out of business. Therefore, your overriding feelings at all times should be: customer love, customer satisfaction, and customer convenience. Over Deliver - The Key to Customer Satisfaction Client satisfaction starts with meeting or beating the contractual obligations of the relationship. There are also some intangibles that can help you to over deliver to a client. 4 Customer Service Mistakes Companies Should Avoid Making 1) Being placed on hold endlessly. Don't you just love it when you call a company and they place you on hold, leaving you to listen to their latest on-hold, recorded sales pitch, over and over again. ![]() |
home | site map |
© 2006 |